Dale Evans at the Willows

Terms & Conditions

All prices, treatments and information are correct at the time of posting this website and are subject to revision without notice.

Deposits are required for some treatments. Courses are not transferable, and are valid for 6 months only.

Cancellation Policy Please note 24 Hours notice is required for all cancellations, otherwise 50% of the total treatment price will be charged, if we are unable to re-sell the reserved treatment time.

Punctuality & Courtesy
As a courtesy to other clients following your appointment, late arrivals will result in a reduction of treatment time. Please do not ask the impossible, we will endeavour to carry out what we can within the time slot allocated, or suggest a re-booking. All times stated include preparation of room and client: i.e. 5 minutes at the beginning and end of treatment.

Mobile Phones
Please switch off mobile phones before & during your visit to the salon.

Consultation
We are aware that many of you may be confused as to which treatment best suites your specific requirements. We are of course, pleased to offer you up-to-date information and advice with a complimentary consultation in the strictest of confidence.

Hygiene
Salon Hygiene is, of course, the utmost importance and to achieve optimal cleanliness all our sterilisation equipment is approved by the local Environmental Health Officer. We only use new sterilised disposable needles for each client.

Gift Vouchers
Gift Vouchers can either be brought for specific treatments. Treatment gift vouchers are valid for 12 months from the date of purchase and can be used on any beauty treatments or products at Dale Evans salon unless specified. There is no cash redemption.

Payment
Cheque or cash. Dale Evans is not VAT registered.

General Treatment Advice – Very Important Information
Food – Always allow at least 1 hour to digest your meals before having treatments.
Alcohol – Never consume alcohol before any treatment.
Medical Conditions – If you have any of the following it is essential to tell your therapist before your treatment as some electrical treatments are prohibited if you suffer from these conditions:

* Pacemaker
* Heart Condition
* Diabetes
* Allergies
* Epilepsy
* Contact Lenses
* Pregnancy
* Metal Plates / Pins / Coil

Waxing
Do not have heat treatments or undertake exercise (e.g. sauna, sunbed, Jacuzzi, workout, or swim etc.) Less than 8 hours before or 24 hours after your wax. Avoid wearing “Best” underwear for Bikini wax. Avoid normal deodorants after under arm wax.